Almadallah
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the brief
health insurance services at users’ fingertips
Client
hubaraDeliverables
Year
2024
Almadallah Healthcare Management is a leading healthcare insurance TPA in the UAE, providing effective services and solutions to companies requiring health insurance for their employees. Almadallah engaged tentwenty to create a more cohesive and comprehensive presence across its digital platforms, delivering a unified website, app and user dashboard experience that enabled faster, smarter and smoother user interactions.
a seamless health insurance experience reimagined for mobile
Website, web portal & app
a unified experience across all digital platforms
we developed a clean, cohesive and intuitive user interface for the website, web portal and app. the UI architecture prioritizes clarity and speed, ensuring users can instantly access policy information, review network providers and monitor claim progress through a consistent, intuitive design.
web portal highlights
built for clarity, control and coordination
the web portal’s dashboard was designed to simplify policy management and use. its information hierarchy and task-oriented layout enable users to submit, track and update claims for themselves or family members with speed and ease.
app highlights
designed to empower, engineered for ease
the mobile app provides users with instant access to essential insurance data - anytime, anywhere. with easy interaction and optimized mobile UX patterns, users can retrieve their digital insurance card, locate the most suitable healthcare provider and get directions to the facility with just a few taps.
the solution
a seamless user experience
we delivered a cohesive user experience across all three platforms by streamlining navigation, visual language and interaction patterns. regardless of the user's entry point, the system provides an intuitive journey. seamless integration with UAE Pass also supports users in creating their profiles and linking their health insurance information.
